Privacy Policy

Effective Date:  04-03-26

1. Data Controller

This website is operated by Meditation Matters trading as  TantraTech (“we”, “us”, “our”).

We’re a UK-based business operating within the framework of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We are the Data Controller- which means we are responsible for looking after your data properly and securely.

Contact Email:   privacy@tantratech.net

2. Our Philosophy on Privacy

We take your data seriously — but we don’t believe in intimidating or obscuring.

Confidentiality is of utmost importance. You’re trusting us when you visit, place an order or engage in any or all of our services. And we respect that.

We collect only what is needed.
We use it responsibly.
We don’t sell it.
We don’t play games with it.

In this digital trade relationship, you come first.

3. What We Collect (Nothing Weird, We Promise)

When you use our website, we may collect:

Details you give us

  • Name
  • Billing and delivery address
  • Email address
  • Phone number
  • Order details
  • Messages you send us

Details collected automatically

  • IP address
  • Browser/device information
  • Pages visited
  • Cookie data
  • Payment details are processed securely by trusted third-party providers. We never store full card information ourselves.

4. Why We Use Your Information

  • Process and deliver your order
  • Keep you updated about your purchase
  • Respond to enquiries
  • Meet legal and tax requirements
  • Prevent fraud and protect our business
  • Improve how the website works

No profiling.
No hidden decision-making.
No surprises.

5. The Legal Bit (Short and Clear)

Under UK GDPR, we process your data because:

  • It’s necessary to fulfil your order
  • We have legal obligations (like accounting, Data Protection laws and ensuring it does not fall into the wrong hands like Big Data collectors that sell your data for money)
  • It’s in our legitimate interest to run and protect our business and legitimate trading activity.
  • You’ve given consent with caveats that your data is protected (for example, marketing emails — which you can opt out of anytime).

6. Who We Share Information With

Only where necessary. And only with:

  • Payment processors
  • Delivery and courier services
  • Website hosting and technical providers
  • Professional advisers if legally required

They are expected to handle your data properly and securely.
We never sell your data. Ever.

7. Security & Realism

We use appropriate security measures such as:

  • SSL encryption
  • Secure hosting
  • Restricted administrative access
  • Ongoing monitoring

That said — the internet isn’t a locked vault. No online system can guarantee absolute security.
But we do take reasonable, responsible steps to protect your information and act quickly if anything ever needs attention.

Your trust matters more than shortcuts.

8. How Long We Keep Data

We only keep personal data for as long as necessary:

  • Transaction records: typically up to 6 years (UK tax law requirement)
  • Enquiries: only as long as reasonably needed
  • Marketing: until you unsubscribe

You can request deletion where legally permissible.

9. Your Rights (You’re in Control)

Under UK law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Withdraw consent

To exercise your rights, email:
privacy@tantratech.net

You can also contact the UK Information Commissioner’s Office (ICO):
https://ico.org.uk

10. Cookies (The Helpful Kind)

We use cookies to:

  • Make the website function properly
  • Remember your cart
  • Support currency selection
  • Understand how visitors use the site

You can control cookies through your browser settings.

11. Updates

Revisions to policy are published here with the effective date listed above.